Seasonal Sales Associate - adidas Outlet Store Tsawwassen Mills (#2020)

Purpose

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promote the sale of merchandise by meeting or exceeding standards for productivity. Maintain awareness of product requirements and information, promotions, and advertising. Maintain inventory, provide customer service, and complete accurate sales transactions.

Key Responsibilities

• Assist customers in selecting adidas merchandise while providing information about products, materials, technology, and functionality.
• Uphold adidas customer service standards by listening to customers’ wants and needs and providing product information.
• Drive and close sales using adidas selling techniques and the in-store AOS system where available.
• Complete customer sales transactions using cash, credit, debit, and other payment methods.
• Maintain store appearance, process and replenish merchandise, and assist with customer service inquiries.
• Maintain proficient knowledge of adidas products, programs, technology, promotions, and advertising.
• Support a collaborative team environment and adhere to adidas brand values and Sales Associate competencies.
• Assist with telephone duties and follow company policies and procedures relating to inventory control.
• Perform other duties as required by store management.

Knowledge, Skills and Abilities

• Read and comprehend simple instructions, correspondence, and memos.
• Write simple correspondence and present information effectively to customers and employees.
• Perform basic mathematical calculations and use a point-of-sale system.
• Demonstrate good judgment, decision-making, communication, and customer-service skills.
• Work a varied schedule including weekends, evenings, statutory holidays, and overtime during peak sales periods.
• Frequently lift or move up to 12 kg and occasionally lift or move up to 34 kg.
• Be proficient in English and French, both verbally and in writing.

Qualifications

• Must have or be pursuing a high school diploma or GED.
• Three to six months of retail experience is preferred.

Culture and Inclusion

At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. adidas is committed to diversity, equity, and inclusion and to fostering a culture where employees feel a sense of belonging.