Advertisement
in-feed
Tasks
Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.
The Mercedes-Benz Manhattan Sales Consultant must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.
- Respond to customer inquiries regarding the lease or purchase of new and pre-owned Mercedes-Benz vehicles.
- Sell or lease as many vehicles as required by MBM's annual minimum standards.
- Maintain customer satisfaction.
- Keep customers informed by confirming orders.
- Prepare and send written communication and documentation for timely transactions.
- Achieve required customer satisfaction survey requirements.
- Assist customers with all aspects of vehicle ownership, including scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, following up on DMV issues, procuring missing documentation for financing, and supplying Sales Managers with accurate order status.
- Accomplish department results by maintaining CSO.
- Remain flexible to accommodate customer appointments and needs.
- Calculate lease and purchase options and quote accurate payments.
- Collect required customer information such as email and mailing addresses.
- Follow up with customers to obtain referrals and repeat business.
- Secure customers' personal information, including licenses and credit applications.
- Maintain a clean and safe work area.
- Commute into and out of Manhattan and New York City on a daily basis.
Qualifications
- 3–5 years of luxury vehicle sales experience required; Mercedes-Benz experience preferred.
- Flexible schedule required.
- Must be able to work Saturdays.
- Must be articulate and communicate competently with customers.
- Work holidays when required.
- Valid driver's license.
Benefits
- Parking
- Good public transport
- Canteen and café
Contact
Mercedes-Benz Manhattan, Inc.
770 11th Avenue
10019 New York
Jerry Rosiello Jr
Email: jerry.rosiello@mbusa.com