NIKE, Inc.

Retail Team Lead - Nike Dahisar, Mumbai

NIKE, Inc.

Dahisar, Mumbai, India (On-site)

Job Type Full-time
Experience Mid-level
Posted 2 weeks 4 days ago
On-site Mid-level Level

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination.

Who Are We Looking For?

We are looking for a Nike Retail Team Lead (Internal Title: Lead) whose mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting. This position will be based in our new company-owned store in Dahisar.

What Will You Work On?

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
  • Maintain knowledge of all store departments and perform associate activities, including handling more complex transactions or customer service situations.
  • Provide expertise in one or more areas or functions, including Shipping and Receiving, Cashier duties, and Sales.
  • Seek ongoing training and education to further develop your expertise.
  • Assist Managers in conducting formal onboarding and training programs for associates.
  • Assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates, but not as a formal supervisor.
  • Take on keyholder responsibilities as needed.

What You Bring

  • 12th Qualification or equivalent.
  • 3 years of retail experience.
  • Ability to communicate in English.
  • Basic computer skills, including Microsoft Office knowledge.
  • Ability to work evenings, weekends, and holidays as needed.
  • Ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time.

No relocation package will be provided.

NIKE, Inc. offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. NIKE, Inc. is an equal opportunity employer.

What You Can Expect

Our Hiring Game Plan

  1. Apply: Review job descriptions, departments, and teams to discover the role for you.
  2. Meet a Recruiter or Take an Assessment: For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10–20 minutes.
  3. Interview: Research the role, understand what Nike is looking for, and prepare to discuss your experience and background.

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