Job Description
Location & Store Type: Nike Factory Store National Harbor
Address: National Harbor, MD
Hours: Full Time – 38-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist.
Lace Up as a Nike Retail Supervisor
As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture.
Be Rewarded for a Job Well Done
- Discounts for you and your family from Nike, Converse and Jordan up to 50% off
- Accrued paid time off and holiday pay
- 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support and caregiving benefits for eligible employees
- Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for eligible employees
- Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan
- Optum Employee Assistance Program at no cost for you and your family
- Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates
Putting Your Best Foot Forward
- Must be at least 18 years old in the U.S.
- One year of retail or consumer service experience preferred
- Flexibility to work nights, weekends and holidays based on store needs
- Use customer service authentically to ensure customers feel seen and understood
- Ability to learn and train on the latest products and technologies
- Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations
What You're Responsible For
- Being enthusiastic, excited and knowledgeable about NIKE products and services to support customer needs
- Bringing a positive attitude and passion to teammates and customers every day
- Leading by example and delivering service in line with Nike’s Service Principles
- Making customers feel welcome and exceeding their expectations throughout their journey
- Playing by the rules and being professional, demonstrating integrity, reliability and kindness
- Operating a cash register and supporting shipping and receiving activities
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.