Retail Supervisor

Retail Supervisor

Location & Store Type: Nike Factory Store Silver Spring

Address: Silver Spring, MD

Hours: Full Time – 38-40 hours per week, including nights and weekends

As a Nike Retail Supervisor, you’ll be the face of NIKE in a high-volume, fast-paced store. You’ll guide customers, support your team, deliver authentic customer service, and help create memorable experiences.

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued paid time off and holiday pay
• 401(k), CERA, employee assistance, mental and emotional health, financial coaching, education, child development support and caregiving benefits for eligible employees
• Health savings and flexible savings accounts for eligible employees
• Discounted Nike stock through the Employee Stock Purchase Plan
• Tuition reimbursement up to $5,250 per calendar year for full-time retail associates

Qualifications

• Must be at least 18 years old in the United States
• One year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Ability to provide authentic customer service
• Ability to learn and train on the latest products and technologies
• Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations

Responsibilities

• Be enthusiastic, excited and knowledgeable about NIKE products and services
• Bring a positive attitude and passion to teammates and customers
• Lead by example and deliver service aligned with Nike’s Service Principles
• Welcome customers, understand their needs and exceed expectations
• Demonstrate integrity, reliability, kindness and professionalism
• Operate a cash register and perform shipping, receiving, stocking, cleaning and visual display duties
• Attend store events and support teammates

NIKE, Inc. is committed to employing a diverse workforce and is an equal opportunity employer.