NIKE, Inc.

Retail Supervisor

NIKE, Inc.

Memphis, TN (On-site)

Job Type Full-time
Experience 1 year of retail or consumer service experience
Posted 3 weeks 4 days ago
On-site 1 year of retail or consumer service experience Level

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create.

Role Details

  • Location: Nike Clearance Store Memphis, TN
  • Hours: Full time, 34–40 hours per week, including nights and weekends
  • Global Grade: 20

As a Nike Retail Supervisor, you are referred to as a Specialist. You are the face of NIKE, helping customers make the best decisions for them in a high-volume, fast-paced environment while working with your team to deliver excellent service.

Benefits

  • Discounts for you and your family from Nike, Converse and Jordan of up to 50% off
  • Accrued paid time off and holiday pay
  • 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support and caregiving benefits for eligible employees
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for eligible employees
  • Employee Stock Purchase Plan
  • Optum Employee Assistance Program at no cost for you and your family
  • Tuition reimbursement of up to $5,250 per calendar year for full-time Retail Associates

Qualifications

  • Must be at least 18 years old
  • One year of retail or consumer service experience
  • Flexibility to work nights, weekends and holidays based on store needs
  • Ability to use customer service authentically so customers feel seen and understood
  • Ability to learn and train on the latest products and technologies
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations

Responsibilities

  • Be enthusiastic, excited and knowledgeable about NIKE products and services
  • Bring a positive attitude and passion to teammates and customers
  • Lead by example and deliver service in line with Nike’s Service Principles
  • Make customers feel welcome and exceed their expectations throughout their journey
  • Demonstrate integrity, reliability, kindness and professionalism
  • Operate a cash register and perform shipping, receiving, stocking, cleaning and visual display duties
  • Attend store events and support teammates

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.

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