Retail Supervisor - Nike Downtown Philly

Retail Supervisor

Location & Store Type: Nike Factory Store DT Philly

Address: Philadelphia, PA

Hours: Full Time – 38-40 hours per week, including nights and weekends

When you join Nike as a Retail Supervisor, you are referred to as a Specialist. You’ll work in a high-volume, fast-paced environment, helping customers make the best decisions while working with your team to deliver excellent service.

Be Rewarded for a Job Well Done

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued paid time off and holiday pay
• Eligible employees may receive 401(k), CERA, Employee Assistance Program, mental and emotional health, financial coaching and education, child development support, and caregiving benefits
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for eligible employees
• Employee Stock Purchase Plan
• Optum Employee Assistance Program at no cost for you and your family
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates

Putting Your Best Foot Forward

• Must be at least 18 years old in the United States
• One year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood
• Ability to learn and train on the latest products and technologies
• Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations

What You’re Responsible For

• Being enthusiastic, excited and knowledgeable about Nike products and services
• Bringing a positive attitude and passion to teammates and customers
• Leading by example and delivering service in line with Nike’s Service Principles
• Making customers feel welcome and exceeding their expectations
• Demonstrating integrity, reliability, professionalism and kindness
• Operating a cash register and performing shipping, receiving, stocking, cleaning and visual display duties
• Attending store events and supporting teammates

NIKE, Inc. is committed to employing a diverse workforce and is an equal opportunity employer. Qualified applicants receive consideration without regard to legally protected characteristics.

What You Can Expect

Nike’s hiring process may include an application, an interactive assessment for retail roles, and an interview.