Retail Store Sales Associate I - 2035, Darthmouth, NS, Canada

Purpose

Assist customers in determining which products and services best fit their needs and promote merchandise sales by meeting or exceeding productivity standards. Maintain product awareness, inventory, customer service, and accurate sales transactions.

Key Responsibilities

• Assist customers in selecting adidas merchandise and provide information about products, materials, technology, and functionality.
• Uphold adidas customer service standards by listening to customers and providing product information.
• Drive and close sales using adidas selling techniques and the in-store AOS system where available.
• Complete cash, credit, and debit sales transactions.
• Maintain store appearance, process and replenish merchandise, and assist with customer service inquiries.
• Support a positive team environment and adhere to adidas brand values, policies, procedures, and inventory controls.
• Assist with telephone duties and other tasks as required by store management.

Knowledge, Skills and Abilities

• Ability to read and comprehend simple instructions and write simple correspondence.
• Ability to communicate effectively with customers and employees in individual and small-group situations.
• Basic knowledge of point-of-sale systems, cash register functions, and cash procedures.
• Good judgment, decision-making, communication, and customer service skills.
• Ability to work varied schedules, including weekends, evenings, statutory holidays, and overtime during peak sales periods.
• Must be proficient in English and French, both verbally and in writing.
• Physical ability to stand, walk, handle merchandise, and frequently lift or move up to 12 kg, with occasional lifting or moving up to 34 kg.

Qualifications

• Must have or be pursuing a high school diploma or GED.
• Three to six months of retail experience is preferred.

Culture and Inclusion

adidas promotes a winning culture centered on courage, ownership, innovation, teamplay, integrity, and respect. The company supports diversity, equity, and inclusion to foster belonging and reflect the diversity of its consumers and communities.