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Purpose and overall relevance for the organization
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential duties and responsibilities
- Ensure the highest level of adidas service is given to each customer.
- Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
- Assist with product ticketing and check paperwork against items received.
- Assist in product flow from the stockroom to the sales floor on a fill-in basis.
- Ensure company assets and stock are secured to reduce shrinkage.
- Assist in developing merchandise displays or follow suggestions and schedules provided by the store management team.
- Attain proficiency with the point-of-sale system.
- Maintain integrity through attention to policy and procedure.
- Use selling techniques such as add-on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greet customers and assist them in finding the right product.
- Serve as a greeter at the front door during busy workdays when required.
- Maintain general housekeeping standards.
- Safekeep company assets.
Knowledge, skills and abilities
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy levels
Education and experience
- Matric certificate
- 2–4 years of retail experience
Adidas culture
At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to foster belonging and reflect the diversity of its consumers and communities.