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Purpose and overall relevance for the organization
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential duties and responsibilities
- Ensure the highest level of adidas service is given to each customer.
- Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
- Assist with product ticketing and checking paperwork against items received.
- Assist with product flow from the stockroom to the sales floor on a fill-in basis.
- Ensure company assets and stock are secured to reduce shrinkage.
- Assist in developing merchandise displays or follow suggestions and schedules provided by store management.
- Attain proficiency with the point-of-sale system and maintain integrity through attention to policy and procedure.
- Use selling techniques such as add-on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greet customers and assist them in finding the right product.
- Occasionally serve as a greeter at the front door during busy workdays.
- Maintain general housekeeping standards.
- Safekeep company assets.
Knowledge, skills and abilities
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy levels
Required education and experience
- Matric certificate
- 2–4 years of retail experience
Culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create a culture of belonging.