Retail Lead

NIKE, Inc. is looking for a Retail Lead to join the Nike Mansfield team and provide world-class service to consumers.

As a Retail Lead, you will deliver exceptional consumer service, ensure a premium brand experience, and coordinate, coach, and motivate employees in your area. You will support daily business management, sales targets, digital services, visual merchandising, sales floor activities, and promotional campaigns.

Leads specialize in one business area while supporting cross-functionally:

• Commercial: Support efficient product receiving, inventory accuracy, visual presentation standards, and timely initiative launches.
• Athlete Experience: Equip the team to deliver a high-quality athlete experience.
• Consumer Experience: Lead by example and deliver sales floor service that brings the consumer journey to life.

What you get

• Competitive compensation and benefits package
• Monthly performance-based bonus opportunity
• Supportive team focused on Diversity, Equity & Inclusion
• Employee discounts and a Nike outfit for the sales floor
• Professional development in the sports and fashion industry

Qualifications

• Customer service and/or retail experience preferred
• Ability to manage a small team of peers
• Effective communicator, brand ambassador, and collaborative teammate
• Ability to apply product sales techniques
• Flexible schedule and availability for retail hours, including days, evenings, weekends, and holidays

Relocation support is not provided. NIKE, Inc. is an equal opportunity employer.