Advertisement
in-feed
Purpose
Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding hourly associates in day-to-day procedures and driving store objectives.
Key Responsibilities
- Guide daily store operations and hourly associate activities to deliver excellent customer service and maximize sales.
- Provide positive reinforcement and training to promote staff growth and strong results.
- Conduct individual and small-group training on product knowledge, store activities, job duties, policies, and procedures.
- Assist with applicant and new-hire documentation, merchandising, staffing, labor cost control, and point-of-sale operations.
- Maintain policy and procedure integrity and complete sales transactions involving cash, credit, and checks.
- Support product flow, stockroom replenishment, sales-floor fill-in, ticketing, shipment processing, markdowns, and floor changes.
- Perform sales, customer service, merchandising, cashiering, stock-location, and store upkeep duties while leading by example.
- Listen to customer complaints, resolve return issues, and ensure the highest level of adidas service.
- Use selling techniques, including add-on sales and technical product information, to achieve sales goals and train other employees.
- Perform other duties as assigned by the Store Manager.
Knowledge, Skills, and Abilities
- Ability to follow written, oral, or diagrammed instructions and solve problems in standardized situations.
- Proficiency with Microsoft Word, Excel, Outlook, and point-of-sale systems.
- Good judgment, decision-making, and verbal and written communication skills.
- Ability to work varied schedules, including evenings, weekends, holidays, and overtime during peak sales periods.
- Ability to frequently lift or move up to 12 kg and occasionally lift or move up to 34 kg.
Qualifications
- Must have or be pursuing a high school diploma or GED.
- Three to six months of retail experience is preferred.
Culture
adidas promotes an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.