At adidas, we challenge the status quo and believe sport has the power to change lives. We foster a culture centered on creativity, confidence, collaboration, diversity, and inclusion.
Purpose
Drive the store’s profitability by:
- Meeting or exceeding store sales and profit targets.
- Managing all resources within the store to provide customers with a leading shopping experience.
- Driving the proper execution of established policies, procedures, initiatives, and directives.
Key Accountabilities
Lead, coach, and develop
- Lead recruitment, onboarding, training, and development efforts in partnership with HR, Talent Acquisition, and Retail Training.
- Coach, motivate, and inspire Assistant Store Managers to accomplish store goals and maximize performance.
- Create a high-performance culture through clear expectations, performance analysis, and prompt feedback.
- Identify and develop strong performers with potential for growth.
- Complete Store Manager training programs and apply the learning on the job.
- Ensure compliance with established HR policies and procedures.
Lead a service culture
- Drive a service and selling culture through leadership of the adidas Group service model.
- Lead by example on the sales floor and focus team members on consumers and selling.
- Schedule and zone employees to prioritize consumer service and sales.
- Analyze Net Promoter Score results and communicate opportunities for improvement.
- Optimize the consumer experience through digital initiatives, including ship-from-store, click and collect, and Store Associate Mobile programs.
Lead store operations
- Lead store operations systematically and efficiently according to adidas Retail Operating Rhythms.
- Ensure compliance with retail management standards, policies, procedures, initiatives, and directives.
- Process merchandise deliveries on the day they arrive and keep the product offer available and accessible.
- Lead change management initiatives and recommend improvements to commercial viability and product availability.
- Implement loss prevention, health, and safety policies and procedures.
Lead brand and product expertise
- Act as a Brand Ambassador and consistently exhibit adidas Brand Attitude and Values.
- Encourage passion for sport, culture, and community.
- Maintain Retail Experience, Visual Excellence, and In-Store Communication standards.
- Partner with the District Manager and Retail Training on product training and learning programs.
Lead store profitability
- Take full ownership of the store’s commercial success.
- Use relevant data to challenge the status quo and drive continuous improvement.
- Increase sales, productivity, and profitability.
- Maintain the legal and financial integrity of the store.
- Maintain a safe and productive shopping and working environment.
Knowledge, Capabilities, and Experience
- Competence with personal computers, POS systems, Microsoft Office, and related software.
- Knowledge of profit and loss statements and store KPIs.
- Strong interpersonal, communication, time management, problem-solving, and decision-making skills.
- Ability to build effective working relationships and maintain high performance standards.
- Ability to speak, read, comprehend, and write English.
- Reliable attendance and punctuality.
- Ability and willingness to travel domestically by car and air.
Physical Requirements
The role requires standing, walking, using hands, reaching, and occasionally sitting, climbing, balancing, stooping, kneeling, crouching, crawling, and operating a Brannock device. The employee must frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds. The role may require working 10–12 hours per day during peak seasonal periods.
Qualifications
- Must be 18 years or older.
- Four-year college or university degree in business, retail management, or a related field, or an equivalent combination of education and experience.
- At least 18 months of experience in a sports or fashion customer- and commercially focused retail environment, including at least 12 months of Store Management experience.
Benefits and Compensation
adidas offers health and dental benefits, disability and life insurance, an Employee & Family Assistance Program, a retirement savings plan with employer match, education assistance, fitness reimbursement, annual bonus eligibility, vacation increases with length of service, service awards, bereavement leave, and parental leave top-up for eligible employees.
The anticipated base pay range is $90,000.00–$115,000.00. Actual salary depends on factors including experience, qualifications, skills, competencies, and role proficiency.
adidas is an equal opportunity employer committed to diversity, equity, and inclusion. The company supports accommodations throughout the recruitment and selection process and participates in E-Verify.