Retail Department Manager

Retail Department Manager

Location & Store Type: Nike Factory Store Pottstown

Address: Pottstown, PA

Hours: Full time, 34–40 hours per week, including nights and weekends.

As a Nike Department Manager, also known as a Coach, you will lead, coach and inspire your team to deliver an excellent customer experience while ensuring team members feel included and supported. You will use your retail expertise to drive store growth strategies, build community partnerships and represent Nike’s culture of sport.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations.
• Ability to use tools for conflict resolution and employee coaching and counseling.
• Availability to work mornings, weekends, nights and holidays as needed.

Responsibilities

• Lead a team and help keep store functions running seamlessly.
• Attract, assess and onboard future teammates.
• Equip store employees with the tools needed to succeed.
• Lead store teams and business results, including budgeting, planning, customer service, sales and people management.
• Manage the product life cycle from the stockroom to visual merchandising and the sales floor.

Benefits

• Medical, dental and vision insurance.
• Health savings and flexible spending accounts after 12 months of continuous employment.
• 401(k), employee assistance, mental and emotional health, financial coaching, education, child development and caregiving benefits.
• Paid time off and holiday pay.
• Discounted Nike stock through the Employee Stock Purchase Plan.
• Employee and family discounts from Nike, Converse and Jordan of up to 50% off.

NIKE, Inc. is committed to employing a diverse workforce and is an equal opportunity employer.