Retail Associate

Purpose and impact on organization

Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and diligently executing store operations.

Key responsibilities

• Own store sales, KPI, and individual performance targets, using available resources to meet or exceed them.
• Execute brand customer service standards and consistently exhibit the brand attitude and values.
• Use seasonal brand and product knowledge effectively during sales interactions.
• Communicate product features, benefits, and unique selling points to address customers’ needs and strengthen their connection to the brand.
• Adhere to established policies and procedures.
• Execute and maintain visual merchandising and in-store communication standards.
• Process merchandise deliveries and replenish fixtures to ensure the product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely, effectively, and efficiently.
• Collaborate productively and respectfully with team members.
• Complete applicable training programs and apply the learning on the job.
• Seek coaching and learning opportunities to continually improve performance.

Knowledge, capabilities, and experience

• Retail professional competencies.
• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercially focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create belonging and connect authentically with consumers and communities.