Retail Associate

Purpose & Impact on Organization

Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and executing store operations.

Key Responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute brand customer service standards and consistently demonstrate the brand attitude and values.
• Use seasonal brand and product knowledge in sales interactions, clearly communicating product features, benefits, and unique selling points.
• Follow established policies and procedures.
• Maintain visual merchandising and in-store communication standards.
• Process deliveries, replenish merchandise, and ensure the full product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely, effectively, and efficiently.
• Collaborate respectfully with team members.
• Complete training programs and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Key Relationships

Customers, peers, and supervisor.

Minimum Qualifications

• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercially focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion and to building an inclusive culture.