Retail Associate

Purpose and impact on organization

Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and executing store operations.

Key responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute brand customer service standards and meet or exceed customer expectations.
• Act as a brand ambassador by consistently exhibiting adidas brand attitudes and values.
• Use seasonal brand and product knowledge effectively during sales interactions.
• Communicate product features, benefits, and unique selling points clearly.
• Adhere to established policies and procedures.
• Maintain visual merchandising and in-store communication standards.
• Process merchandise deliveries, replenish fixtures, and ensure the full product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely, effectively, and efficiently.
• Collaborate productively and respectfully with team members.
• Complete applicable training programs and apply learning on the job.
• Seek coaching and learning opportunities to continually improve performance.

Knowledge, capabilities, and experience

• Retail professional competencies.

Minimum qualifications

• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Company culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion.