Retail Associate

Purpose and impact on organization

• Contribute to meeting or exceeding store sales and profit targets.
• Inspire consumer loyalty to the brand.
• Serve and sell effectively to customers.
• Execute store operations diligently.

Key responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute brand customer service standards and meet or exceed customer expectations.
• Act as a brand ambassador while consistently exhibiting adidas brand attitudes and values.
• Use seasonal brand and product knowledge in sales interactions.
• Communicate product features, benefits, and unique selling points to address customer needs.
• Follow established policies and procedures.
• Maintain visual merchandising and in-store communication standards.
• Process deliveries, replenish fixtures, and ensure the full product offer is represented on the sales floor.
• Complete cash register transactions accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely, effectively, and efficiently.
• Collaborate productively and respectfully with team members.
• Complete required training and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Key relationships

Customers, peers, and supervisor.

Minimum qualifications

• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete's mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.