Regulatory Specialist - Team Relations Representative

Shape the future today. The world is changing. The question is, what will be our contribution to the outcome? At Mercedes-Benz Vans, interdisciplinary teams are developing the mobility of tomorrow. Our goal is to make mobility safer, simpler, and more sustainable for people across the globe.

At Mercedes-Benz Vans, we offer an environment for professional and personal growth, with training and career opportunities that support the development of your professional skill set and individual strengths.

Job Overview

The Regulatory Specialist - Team Relations Representative supports a positive, legally compliant employee relations environment by managing moderate to highly complex workplace concerns, policy interpretation, regulatory documentation, and compliance-related activities across the employee lifecycle. This role partners with managers, employees, and People & Tech stakeholders to support consistent application of company policies, employment practices, and applicable labor and employment laws.

The position operates with significant autonomy, supports high-risk and managerial investigations, contributes to continuous improvement and policy direction, and helps mitigate organizational risk through sound judgment, thorough documentation, and confidentiality.

Key Responsibilities

• Lead and manage employee relations matters involving attendance, conduct, performance management, policy interpretation, workplace concerns, and employment practices, including moderate to highly complex and sensitive cases.
• Conduct and support workplace investigations, including high-risk and managerial investigations, ensuring objective fact-finding, regulatory compliance, thorough documentation, and risk mitigation.
• Provide consultative guidance to managers and employees on People & Tech policies, employment practices, labor and employment requirements, and workplace issues while promoting fair and consistent outcomes.
• Independently assess employee relations concerns, determine appropriate courses of action, and partner with leadership to resolve workplace issues and support business objectives.
• Analyze employee relations trends, case data, engagement feedback, and organizational risks to support decision-making, action planning, and continuous improvement initiatives.
• Lead policy enhancements, process improvements, special projects, and cross-functional initiatives designed to improve employee relations effectiveness, compliance, and organizational outcomes.
• Support performance management activities, corrective actions, employment decisions, audits, compliance reviews, and other People & Tech programs while ensuring adherence to applicable laws, policies, and internal controls.
• Maintain accurate documentation, records, reports, and case files while safeguarding confidential information and supporting regulatory, legal, and organizational requirements.
• Collaborate with managers, employees, and People & Tech stakeholders to ensure the consistent application of programs, policies, and practices and foster a respectful, inclusive, and legally compliant workplace.
• Perform all responsibilities in compliance with safety requirements and perform other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or a related field, or an equivalent combination of education and experience.
• 5+ years of progressive People & Tech experience in employee relations, HR operations, compliance, policy administration, or a related Human Resources discipline.
• Experience supporting labor and employment law compliance, high-risk or managerial investigations, or complex workplace issue resolution.
• Strong knowledge of People & Tech principles and best practices across employee relations, policy administration, compliance, and employee lifecycle support.
• Working knowledge of applicable federal and state labor laws, employment regulations, company policies, workplace conduct standards, and internal control requirements.
• Ability to interpret policies, assess moderate to highly complex workplace concerns, and support compliant, consistent, and risk-mitigating solutions.
• Ability to operate with significant autonomy while maintaining appropriate escalation, collaboration, and alignment with People & Tech leadership.
• Strong documentation, organization, analytical, and communication skills.
• Professionalism, discretion, confidentiality, patience, and sound judgment when handling sensitive employee matters.
• Ability to collaborate effectively with managers, employees, and People & Tech stakeholders.
• Proficiency with People & Tech systems, reporting tools, and Microsoft Office applications, including Word, Excel, and PowerPoint.

Preferred Qualifications

• PHR/SPHR or SHRM-CP/SCP certification.
• Experience in a manufacturing or large employer environment.
• Knowledge of records management, compliance documentation, and audit support processes.
• Behavioral science background or related employee relations experience.
• Experience supporting employee surveys, employee listening strategies, or action planning processes.

Additional Information

• Onsite presence is required for assigned shifts.
• The position may be assigned to first, second, or third shift, including rotating schedules, based on operational and business needs.
• Required personal protective equipment will be provided by the company and must be worn in designated areas in accordance with safety requirements.

Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of its team. The company provides equal employment opportunity to all qualified applicants and employees in accordance with applicable law.

Benefits

• Mobile phone for employees
• Possible health benefits
• Discounts for employees
• Possible events for employees
• Parking

Contact

Mercedes-Benz Vans, LLC
8501 Palmetto Commerce Pkwy
Charleston, SC 29456

Lauren Ramel
Email: lauren.ramel@mercedes-benz.com