Product Enablement Support Consultant

Who we are

Atos is a global digital technology company with more than 2,000 employees in Romania and Global Delivery Centers in Bucharest and Timisoara. Atos provides end-to-end IT services for clients around the world.

Product Enablement Support Consultant

The Product Enablement Support Consultant is a hands-on contributor within the global Product Enablement & Go-to-Market organisation for the ServiceNow business. The role supports regional sales, pre-sales, and pursuit teams by building, maintaining, and operating technical enablement deliverables that help teams sell with consistency and speed.

Key responsibilities

• Support regional teams with ServiceNow solution and industry enablement assets, including slides, talk tracks, demo scripts, and reusable content.
• Create, update, and format client pitch decks and industry narratives while maintaining version control and brand consistency.
• Maintain sales playbooks and build an RFP response library.
• Coordinate provisioning, refresh, and upkeep of demo environments.
• Publish guided demo flows and supporting assets for pre-sales and pursuit teams.
• Develop and maintain sales training materials and coordinate training logistics.
• Support strategic pursuits by coordinating inputs, owners, and timelines across functions.
• Package tailored pitch content, proposal and RFP responses, demo alignment, competitive callouts, and executive-ready summaries.
• Maintain competitive battlecards and win/loss learnings.
• Support the rollout and operation of the Customer Success Program.
• Work with Product Enablement, Value Engineering, Industry Directors, CTO and portfolio leadership, and regional sales leadership.
• Track asset, training, and pursuit-support performance and ensure governance over usage, branding, and message consistency.

Required experience and capabilities

• Experience in Product Enablement, Pre-Sales operations, Pursuit or Proposal support, Marketing operations, or GTM support within a technology or consulting environment.
• Working knowledge of ServiceNow solutions and common demo or pursuit motions is preferred.
• Strong PowerPoint and Word content production skills.
• Experience building client pitch decks, sales playbooks, RFP response libraries, competitive battlecards, and sales training materials.
• Ability to manage multiple stakeholders and tight deadlines.
• Strong attention to detail and quality control.
• Clear written and verbal communication skills, with the ability to turn technical inputs into concise, field-ready assets.

Atos embraces diversity and is committed to using technology to support digital inclusion, sustainability, and trust in data management.