Pre-Owned Sales Consultant

Tasks

The mission of the Mercedes-Benz Manhattan Pre-Owned Sales Consultant is to provide superior customer service while selling pre-owned Mercedes-Benz vehicles.

• Provide a consistently outstanding brand and customer experience through preparation, attitude, and teamwork.
• Respond to customer inquiries regarding the lease or purchase of new and pre-owned Mercedes-Benz vehicles.
• Achieve required survey results and meet annual training requirements.
• Accommodate customer needs and appointments with a flexible schedule.
• Secure customers' personal information, including licenses and credit applications.
• Maintain customer satisfaction by confirming orders, sending written communications, and supporting timely transactions.
• Assist customers with vehicle ownership needs, including service appointments, lease maturities, Collision Center inquiries, DMV issues, missing financing documentation, and order-status updates.
• Calculate lease and purchase options and quote accurate payments.
• Follow up with customers to obtain referrals and repeat business.
• Sell or lease vehicles in accordance with MBM's annual minimum standards.
• Maintain and update customer information in company databases.
• Maintain a clean and safe work area.
• Commute into and out of Manhattan/New York City daily.

Qualifications

• Bachelor's degree required.
• 3–5 years of luxury vehicle sales experience required; Mercedes-Benz experience preferred.
• Must be able to work Saturdays and holidays when required.
• Valid driver's license required.
• Flexible schedule required.
• Must be able to communicate competently with customers.

Benefits

• Parking
• Good public transport
• Canteen and café

Contact

Jerry Rosiello Jr
Mercedes-Benz Manhattan, Inc.
770 11th Avenue
New York, NY 10019
Email: jerry.rosiello@mbusa.com