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Assist management with day-to-day store maintenance while providing excellent service and observing all store policies and procedures.
Key responsibilities
- Deliver the highest level of adidas service to each customer.
- Complete sales transactions involving cash, credit, checks, and other payments.
- Assist with product ticketing and checking paperwork against received items.
- Support product flow from the stockroom to the sales floor.
- Assist with merchandise displays according to store management guidance.
- Develop proficiency with the point-of-sale system and maintain policy and procedure integrity.
- Use selling techniques such as add-on sales and product knowledge to achieve sales goals.
- Greet customers and help them find the right products.
- Maintain general housekeeping standards, including cleaning the store.
- Safeguard company assets and follow loss-prevention and security procedures.
- Complete in-store and digital training and become familiar with Power BI tools.
Knowledge, skills and abilities
- Passion for retail and customer service.
- Ability to use initiative.
- Clear and upbeat communication skills.
- Flexibility to work during the week, evenings, and weekends.
- Previous fashion retail experience is highly regarded but not essential.
- Adaptability and the ability to handle changing tasks and circumstances.
Requirements
- Matric certificate.
- 0–1 years of retail experience.
Culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion.