Permanent Part-timer - Woodmead

Purpose & overall relevance for the organization

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
• Assist with product ticketing and check paperwork against items received.
• Assist with product flow from the stockroom to the sales floor on a fill-in basis.
• Assist with merchandise displays and follow suggestions or schedules provided by store management.
• Attain proficiency with the point-of-sale system and maintain integrity through attention to policy and procedure.
• Use selling techniques such as add-on sales and describe technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greet customers and assist them in finding the right product; occasionally serve as a front-door greeter during busy workdays.
• Maintain general housekeeping standards, including cleaning the store.
• Safekeep company assets.
• Support loss prevention by monitoring the sales floor, reporting suspicious activity, and following security procedures.
• Participate in in-store and digital training to develop product knowledge and role best practice.
• Familiarize yourself with Power BI tools to understand store performance, best sellers, and blackhole product.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings, and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and ability to handle varied tasks and changing circumstances.

To be successful in this role

• Passion for working within a team to deliver great results.
• Ability to perform in a fast-paced, high-volume retail environment.
• Enthusiasm and a love for fashion.
• Confidence to style customers with the looks they want to create.

Education and experience

• Matric certificate.
• 0–1 years of retail experience.

About adidas culture

At adidas, employees are expected to demonstrate courage, ownership, innovation, teamplay, integrity, respect, and an athlete’s mindset. The company emphasizes diversity, equity, and inclusion to foster belonging and reflect the diversity of its consumers and communities.