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Purpose and overall relevance for the organization
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential duties and responsibilities
- Ensure the highest level of adidas service is given to each customer.
- Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
- Assist with product ticketing and checking paperwork against items received.
- Assist with product flow from the stockroom to the sales floor.
- Ensure company assets and stock are secured to reduce shrinkage.
- Assist in developing merchandise displays and follow suggestions or schedules provided by store management.
- Attain proficiency with the point-of-sale system and maintain integrity through attention to policy and procedure.
- Use selling techniques, including add-on sales and explaining technical product information, to enhance salesmanship and meet store and position sales goals.
- Greet customers and assist them in finding the right product; occasionally serve as a front-door greeter during busy workdays.
- Maintain general housekeeping standards and safeguard company assets.
Knowledge, skills and abilities
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy levels
Education and experience
- Matric certificate
- 2–4 years of retail experience
Culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as core parts of its culture and talent processes.