Permanent Part-timer - West Street Durban

Purpose and overall relevance for the organization: Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Complete regular sales transactions involving cash, credit, checks and other payment methods as needed.
• Assist with product ticketing and check paperwork against items received.
• Assist with product flow from the stockroom to the sales floor.
• Assist in developing merchandise displays and follow suggestions or schedules from the store management team.
• Attain proficiency with the point-of-sale system.
• Maintain integrity through attention to policy and procedure.
• Use selling techniques such as add-on sales and describing technical information to customers.
• Greet customers and assist them in finding the right product.
• Serve as a greeter at the front door during busy workdays when required.
• Maintain general housekeeping standards, including cleaning the store.
• Safeguard company assets and support loss prevention by monitoring the sales floor, reporting suspicious activity and following security procedures.
• Participate in in-store or digital training provided by the company, including Atticus and AREA.
• Familiarize yourself with Power BI tools to better understand store performance, best sellers and blackhole products.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and ability to handle various tasks and changing circumstances.

To be successful in this role

• Passion for working within a team to deliver great results.
• Ability to perform in a fast-paced, high-volume retail environment.
• Enthusiasm and a love for fashion.
• Confidence to style customers with the looks they want to create.

Required education and experience

• Matric certificate.
• 0–1 years of retail experience.

Adidas culture

At adidas, employees are encouraged to develop an athlete’s mindset through courage, ownership, innovation, teamplay, integrity and respect. The company emphasizes diversity, equity and inclusion to foster belonging and reflect the diversity of its consumers and communities.