Permanent Part-timer - Sandton

Purpose and overall relevance for the organization

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
• Assist with product ticketing and checking paperwork against items received.
• Assist with product flow from the stockroom to the sales floor on a fill-in basis.
• Assist in the development of merchandise displays and follow suggestions or schedules provided by store management.
• Attain proficiency with the point-of-sale system.
• Maintain integrity through attention to policy and procedure.
• Use selling techniques such as add-on sales and describing technical information to customers to enhance salesmanship and achieve store and position sales goals.
• Greet customers and assist them in finding the right product.
• Serve as a greeter at the front door during busy workdays when required.
• Maintain general housekeeping standards, including cleaning the store.
• Safekeep company assets.
• Monitor the sales floor, report suspicious activity, and follow security procedures.
• Participate in in-store and digital training to build product knowledge and role best practice.
• Familiarize yourself with Power BI tools to understand store performance, best sellers, and blackhole products.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings, and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and ability to handle various tasks and changing circumstances.

Requirements

• Passion for working within a team to deliver great results.
• Ability to perform in a fast-paced, high-volume retail environment.
• Enthusiasm and a love for fashion.
• Confidence to style customers with the looks they want to create.
• Matric certificate.
• 0–1 years of retail experience.

Culture

At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. The company states that diversity, equity, and inclusion are central to its culture and talent processes.