Permanent Part-timer - Pavilion

Purpose and overall relevance for the organization

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
• Assist with product ticketing and checking paperwork against items received.
• Assist with product flow from the stockroom to the sales floor on a fill-in basis.
• Assist in developing merchandise displays or follow suggestions and schedules provided by the store management team.
• Attain proficiency with the point-of-sale system.
• Maintain integrity through attention to policy and procedure.
• Use selling techniques such as add-on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greet customers and assist them in finding the right product.
• Serve as a greeter at the front door during busy workdays when required.
• Maintain general housekeeping standards, including cleaning the store.
• Safeguard company assets and support loss prevention by monitoring the sales floor, reporting suspicious activity, and following security procedures.
• Participate in in-store or digital training provided by the company, including Atticus and AREA.
• Familiarize yourself with Power BI tools to understand store performance, best sellers, and blackhole products.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings, and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and ability to handle varied tasks and changing circumstances.

Successful candidate profile

• Passion for working within a team to deliver great results.
• Ability to perform in a fast-paced, high-volume retail environment.
• Enthusiasm and a love for fashion.
• Confidence to style customers with the looks they want to create.

Required education and experience

• Matric certificate.
• 0–1 years of retail experience.

Adidas culture

At adidas, employees are encouraged to develop an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to foster belonging and reflect the diversity of its consumers and communities.