Permanent Part-Timer - Lowveld Mall

Purpose and overall relevance for the organization

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Provide the highest level of adidas service to each customer.
• Complete regular sales transactions involving cash, credit, checks, and other payment methods.
• Assist with product ticketing and checking paperwork against items received.
• Support product flow from the stockroom to the sales floor on a fill-in basis.
• Assist with merchandise displays according to store management suggestions or schedules.
• Develop proficiency with the point-of-sale system and maintain integrity through attention to policy and procedure.
• Use selling techniques such as add-on sales and technical product information to enhance salesmanship and achieve sales goals.
• Greet customers, assist them in finding the right product, and occasionally serve as a front-door greeter during busy periods.
• Maintain general housekeeping standards, including cleaning the store.
• Safekeep company assets and support loss prevention by monitoring the sales floor, reporting suspicious activity, and following security procedures.
• Participate in in-store and digital training to build product knowledge and role best practice.
• Use Power BI tools to understand store performance, best sellers, and blackhole products.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings, and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and ability to handle various tasks and changing circumstances.

Requirements

• Passion for working within a team to deliver great results.
• Ability to perform in a fast-paced, high-volume retail environment.
• Enthusiasm and a love for fashion.
• Confidence to style customers with the looks they want to create.
• Matric certificate.
• 0–1 years of retail experience.

Culture

At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to foster belonging and reflect the diversity of its consumers and communities.