People and Culture Store Business Partner
Because the people always make the place. Primark strives to keep colleagues at the heart of everything it does through a caring, dynamic culture where teams succeed together.
What You’ll Do
As a People & Culture Business Partner, you will act as a trusted advisor to Store Managers, the Retail Management team, and the in-store People & Culture team. You will provide strategic and consultative advice on employee relations, recruitment, learning and development, colleague engagement, performance management, and related people practices.
This role oversees two store locations: Augusta Mall and Sugarloaf Mills Mall.
- Coach and develop the capability and confidence of retail management and in-store People & Culture teams so they can act as first points of contact on employee relations matters.
- Support recruitment strategies for challenging hiring needs, particularly at the Retail Assistant level.
- Ensure core learning programs are delivered in stores and help identify training needs and solutions.
- Take overall accountability for smooth and timely store payroll activities and follow up on issues.
- Support the Head of People & Culture and Area People & Culture Business Partner in aligning in-store activity with the People & Culture strategy.
- Support Store Managers in delivering people KPIs, including engagement, retention, development, and performance.
- Partner with People & Culture Centers of Expertise and the Central People & Culture team to implement policies and practices locally.
- Develop commercial understanding and support business and customer-experience outcomes through the people agenda.
- Ensure governance, compliance, risk mitigation, and best practices are maintained.
What You’ll Get
Primark will provide an onboarding period in other U.S. trading areas, along with competitive benefits and support for work-life balance.
What You’ll Bring
- At least 2 years of experience as an HR Manager or HR Business Partner, plus additional work experience.
- Functional leadership experience preferred.
- Professional HR certification desirable.
- Experience coaching and influencing through direct and indirect leadership.
- Strong consultative, communication, organizational, prioritization, and problem-solving skills.
- Working knowledge of employment legislation.
- Experience in talent, performance, and change management.
- Retail or other customer-facing experience with a high colleague headcount.
- Ability to communicate effectively in English with managers, supervisors, hourly colleagues, and customers.
The pay range for this role is $76,121–$120,106. This is a good-faith estimate of the minimum and maximum base pay at the time of posting and may vary based on factors including geographic region, internal equity, job-related knowledge, skills, and experience.
Primark is an equal opportunity employer committed to inclusion, reasonable accommodation, and a workplace where people can be themselves, access opportunities, and thrive together.
For accessibility-related assistance with the online application or interview process, contact USACareers@primark.com.