Packet Core Technical Project Manager

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help innovative companies unleash their potential through R&D and engineering services.

Our client is committed to innovation and technology leadership across mobile, fixed, and cloud networks. The candidate is expected to be located in Ukraine and have the appropriate work permits.

Relevant Tasks

• Own Packet Core domain project delivery schedule creation and support project scheduling and resource management planning.
• Define required resources and align resource demand with DDM and TDL.
• Initiate, create, and deliver technical project documents according to customer and internal procedures.
• Deliver Packet Core design documents and technical project scope, including network-function deployment, integration, upgrades, acceptance testing, and system performance evaluation.
• Consult project stakeholders on technical questions related to Packet Core.
• Define Packet Core software implementation and upgrade strategies, including software versions, installation or upgrade sequences, and dependencies between Nokia network elements.
• Define requirements for new software features and work with R&D and Product Managers to request them.
• Manage project technical risks and develop or implement tools, including automation tools, to improve project execution.
• Manage the Packet Core technical team, assign tasks, monitor execution, and coordinate engineers according to customer requirements.
• Schedule and facilitate technical project meetings and report status, issues, and future plans.
• Ensure the quality of technical processes and procedures, including customer network interventions, preparation, rehearsals, execution decisions, root-cause analysis, and corrective and preventive actions.
• Manage, consolidate, prioritize, escalate, and close tickets raised toward Salesforce, 4LS, and R&D.
• Lead upgrade project kick-off calls and discuss requirements such as maintenance windows, traffic migration, statements of work, deliverables, and exclusions.
• Study technical documents, release notes, and compatibility matrices, and create customer upgrade assessment documents.
• Assign network elements for upgrades and coordinate maintenance windows with customer and internal points of contact.
• Make decisions during EME calls and handle relevant first-level escalations.
• Coordinate communication with customers and stakeholders, report weekly project updates to management, and manage project handover.
• Contribute to delivery-quality KPI improvement by reviewing the need to raise care cases.

What You Will Love About Working Here

Capgemini Engineering offers health insurance from the first days of employment, Christmas holidays from 25 December to 31 December, and support through the Superhumans center and Veteran HUB.

Capgemini is a global business and technology transformation partner with 340,000 team members in more than 50 countries. The group delivers end-to-end services and solutions across strategy, design, engineering, AI, cloud, data, and industry expertise.