Order Management Specialist with French

Bull is looking for an Order Management Specialist with French to join its Operations team in Sofia, Bulgaria. The role is responsible for processing and monitoring customer orders, maintaining accurate data in SAP, and coordinating with customers, suppliers, and internal teams to ensure orders are completed on time and according to company processes.

Key Responsibilities

• Process standard SAP transactions, including order entry, order processing, changes, closure, billing, and proper cost allocation.
• Validate order packs and confirmations.
• Perform operational processing and coordination activities, follow up on the delivery status of purchase orders, update relevant IT tools, and ensure the reliable and timely execution of sales orders.
• Communicate with stakeholders regarding changes, issues, and escalations, both in writing and verbally.
• Communicate with internal and external stakeholders, primarily customers and suppliers.
• Ensure the accuracy and completeness of financial data related to managed sales and purchase documents.
• Support in-country teams with forecast assumptions and provide relevant information.
• Perform month-end, quarter-end, and year-end closing activities within the area of responsibility in cooperation with Finance and Accounting.
• Identify and resolve clearly defined operational issues.
• Ensure compliance with company policies and accounting standards.
• Provide support and backup to the direct superior when required.

Skills and Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Supply Chain, Languages, or a related field; relevant internship or work experience may be considered.
• 2+ years of experience in Order Management, Operations, Customer Service, Supply Chain, or a related field; internship experience is a plus.
• Experience with SAP or a similar ERP system, MS Office, and business process workflows.
• Strong communication and collaboration skills.
• Customer-focused approach.
• Strong analytical and problem-solving skills.
• Quality-oriented, well-organized, proactive, and a strong team player.
• Ability to prioritize tasks, manage multiple activities, and identify potential risks.
• Fluent in French and English.

What We Offer

• A dynamic and international working environment.
• Exposure to end-to-end order and financial flows within a global organization.
• Opportunities for professional growth, specialization, and internal mobility.
• A collaborative, supportive team culture.