Optical Network Engineer
Capgemini EngineeringLisboa, PT; Vila Nova de Gaia, PT; Evora, PT; Fundão, PT (Hybrid)
At Capgemini Engineering, we are seeking a highly skilled Optical Network Engineer with expertise in optical technologies and hands-on experience with Ciena equipment. The role involves network software upgrades, network audits, and technical support.
Your role
- Perform network software upgrades on Ciena devices, including OME6500, RLS, and Waveserver.
- Conduct customer network audits and assessments and prepare MOP (Method of Procedure) documents.
- Work with the Project Management team and provide daily progress reports.
- Maintain project documents, daily status reports, and project closing documents.
- Address upgrade-related issues and alarms and provide resolutions to customers.
- Prepare prerequisites for software upgrades in advance.
- Coordinate with customers before and after activities to validate the status of upgraded devices.
Your profile
- BE, BTech, BSc in Computer Science, Electronics and Telecommunications, or an equivalent bachelor's degree.
- Related certifications are an added benefit.
- Sound optical networking knowledge and deep understanding of OTN, DWDM, and MPLS.
- Working experience with Site Manager and MCP/Navigator.
- Basic troubleshooting skills for faults and issues.
- Ability to work independently on a 24/7 maintenance platform.
- Ability to build strong relationships with peers and internal and external customers.
- Hands-on experience with Ciena equipment, transmission devices, or a NOC environment is advantageous.
- Strong practical problem-solving, written communication, interpersonal, and documentation skills.
What you'll love about working here
- Multicultural and inclusive team environment.
- Supportive atmosphere promoting work-life balance.
- Exciting national and international projects.
- Hybrid work.
- Career growth, training, and certification programs.
- Health and life insurance.
- Referral program with bonuses.
- Great office locations.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage and 420,000 team members in more than 50 countries. Capgemini Engineering delivers engineering services across industries.