Job description
Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience.
As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for customers.
Responsibilities
- Support the Store Management team by proactively mitigating hazards, conducting training programs and driving operational excellence.
- Support the customer experience by printing POS tickets and assisting with updating price adjustments.
- Support EHS activities in accordance with local guidelines, including training new hires and providing refresher courses.
- Raise maintenance repair orders, liaise with contractors and support required contractor paperwork.
- Assist with reporting and resolving technology repairs in a timely manner.
- Input updates to systems, maintain stock file accuracy and manage the lost property process.
- Order PPE, store stationery and shop-floor hardware goods, and ensure First Aid kits are stocked.
- Support routine self-audits and update the Store Manager or EHS & Operations In-Store Lead on daily and weekly activities and deadlines.
Qualifications and skills
- Passion for store operations and providing a great colleague and customer experience.
- Strong organization, administration and data-entry skills.
- Great people skills and the ability to build and maintain credible working relationships with colleagues.
- Ability to effectively communicate, guide and support colleagues.
- Planning and organizing skills with strong attention to detail.
- Administrative, data-entry and computer skills.
- Positive, proactive and self-motivated.
Pay
The pay for this role is $16.50. This is a good-faith estimate of the minimum and maximum Primark would pay for this role at the time of posting. The base pay rate offered may vary depending on internal equity, geographic region, job-related knowledge, skills and experience.
Primark is an equal opportunity employer committed to an inclusive workplace and to providing reasonable accommodation for individuals with disabilities. Accessibility requests may be sent to USACareers@primark.com.