Because your opportunities are endless
Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way, apply now to be an in-store Operations Support colleague!
What will I be doing?
As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in supporting both safety and operational excellence in-store.
Here is how it looks in action:
- Support the Store Management team by proactively mitigating hazards, conducting training programs and driving operational excellence.
- Support the customer experience by printing POS tickets and assisting with updating price adjustments.
- Support EHS activities in accordance with local guidelines, including training new hires and training refresher courses.
- Raise maintenance repair orders, liaising with contractors, and supporting store management teams with required contractor paperwork.
- Assist with reporting and resolving technology repairs in a timely manner.
- Input updates to systems, maintain stock file accuracy, and manage the lost property process.
- Order PPE, store stationery and shop floor hardware goods, and ensure First Aid kits are stocked.
- Support routine self-audits and update the Store Manager/EHS & Operations In-Store Lead on daily and weekly activities and deadlines.
Who you are:
You have a passion for store operations and enjoy providing a great colleague and customer experience. You also bring the following skills and experience:
- Strong organization, administration and data entry skills.
- Great people skills with the ability to build and maintain credible working relationships with colleagues.
- Ability to effectively communicate, guide and support colleagues.
- Planning and organizing skills with strong attention to detail.
- Administrative, data entry and computer skills.
- Positive, proactive and self-motivated.
We encourage all our people to grow, learn and develop. Apply today to join us!
Starting base hourly rate: $17.60. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills and experience, among other factors.
Physical requirements
To perform the essential functions of this position, colleagues must be able to satisfy the following physical requirements, with or without reasonable accommodation. This position requires the ability to constantly stand and walk for extended periods, up to 8 hours per shift, on hard-surface floors. Colleagues must frequently bend, stoop, crouch and reach at or above shoulder level. The role also requires frequently lifting, carrying, pushing and pulling merchandise and fixtures weighing up to 25 pounds and occasionally participating in team lifts for items weighing up to 50 pounds. Colleagues must constantly perform tasks requiring manual dexterity, including handling and processing merchandise, operating cash registers or other point-of-sale systems and using handheld devices.
The position requires movement throughout the sales floor and stockroom, occasional use of stairs or ladders where applicable, and occasional work in varying temperatures, including outdoor areas or storage spaces where applicable. Depending on their assigned responsibilities, colleagues may receive training on the safe use of equipment such as balers, manual pallet jacks and electric pallet jacks, and may be required to operate such equipment when properly trained and authorized. In no circumstances are colleagues under 18 permitted to use balers, manual pallet jacks or electric pallet jacks.
Primark will provide reasonable accommodations as required by applicable law to enable qualified individuals with disabilities to perform the essential functions of their job. Applicants or colleagues who require an accommodation should contact People & Culture to begin the interactive process.
Equal opportunity
Primark is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, height or weight, or any other characteristic protected by applicable federal, state or local law.
To request reasonable accommodation to participate in the job application or interview process, email USACareers@primark.com. This email is not for general employment inquiries or correspondence.