Purpose & Overall Relevance for the Organization
Manage and lead a team of routing experts, analysts and administrators that support US Distribution operations to ensure accuracy and timeliness of outbound shipments while adhering to and maintaining customer requirements.
Key Responsibilities
- Ensure all routing and shipping requirements are followed in accordance with customer guidelines and consistently across the network.
- Maintain the shipment schedule with outbound operations to ensure timely and accurate shipments for all accounts.
- Partner with Productivity Planning and Distribution Center Operations personnel to ensure facility and departmental objectives and targets are met.
- Monitor daily routing goals to ensure targets and KPIs are achieved.
- Manage and create transparency to problem orders in a proactive and timely manner, resolving and communicating issues to internal and external partners.
- Provide shipment estimations for month-end target forecasting.
- Drive transparency and manage dependencies across key initiatives for US Distribution at operational and senior levels by ensuring appropriate tools, reports and visibility are available.
- Drive process improvement initiatives supporting service metrics and KPIs around routing and outbound operations.
- Work with Reporting and Analytics to create reporting efficiencies, identify areas of focus and analyze trends.
- Work independently and establish strong partnerships with Brand operations personnel.
- Lead and motivate by example through a positive, supportive and courteous approach.
- Perform ad hoc responsibilities supporting US Distribution operations.
Key Relationships
Supply Chain Management, Distribution, Customer Service, Order Fulfillment, Omni Channel Operations, Direct to Consumer, Reporting & Analytics, Compliance, Transportation, 3PLs, Global Logistics, Brand Operations, top account logistics partners, trucking companies and transportation partners.
Knowledge, Skills and Abilities
- In-depth knowledge of end-to-end supply chain processes with a logistics and/or distribution center and shipping emphasis.
- Excellent communication skills across different organizational and business levels.
- Strong computer skills, including MS Office, strong Excel skills and WMS knowledge. MicroStrategy, Cognos or Power BI is a plus.
- Strong analytical and logical thinking related to outbound operations.
- Working knowledge of customer routing, routing websites, special handling requirements and transportation is preferred.
- Ability to achieve and exceed goals, objectives and critical deadlines with strong planning and organizational skills.
- Ability to work in a fast-paced, change-oriented environment.
- Strong team player with the ability to lead and work with diverse groups.
Minimum Qualifications
- Minimum of five years of relevant work experience and/or training.
- Four-year college or university degree preferred, or an equivalent combination of education and experience.
- Fluent in English, both orally and in writing.
- Previous distribution, shipping, SAP and WMS experience preferred.
Work Setting
adidas offers a hybrid work policy requiring attendance in the office Monday through Thursday, with flexibility to work remotely on Friday. In-office attendance is required for work involving a high degree of collaboration or an in-person presentation.
About adidas
adidas celebrates diversity, supports inclusiveness and encourages individual expression. The company provides reasonable accommodations throughout the recruitment process and is an equal opportunity employer.
Benefits include medical, dental, vision, prescription drug coverage, disability and life insurance, a 401(k) plan, Stock Purchase Plan with employer match, education assistance, paid parental leave, paid holidays, flexible time off and performance-based annual bonuses.
adidas promotes a culture centered on courage, ownership, innovation, teamplay, integrity and respect, with a strong focus on diversity, equity and inclusion.