NIKE, Inc.

Lead Retail Associate - Nike Dahisar, Mumbai

NIKE, Inc.

Dahisar, Mumbai, India (On-site)

Job Type Full-time
Experience Mid-level
Posted 4 weeks ago
On-site Mid-level Level

NIKE, Inc. is looking for a Nike Store Lead (Lead Retail Associate) to deliver a premium consumer experience by building the bond between consumer and brand through the highest level of service and applying brand stories to the retail setting. This position is based in a new company-owned store in Dahisar.

What You Will Work On

  • Use exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
  • Maintain knowledge of all store departments and perform associate activities, including handling more complex transactions or customer service situations.
  • Provide expertise in one or more areas, including Shipping and Receiving, Cashier duties, and Sales.
  • Seek ongoing training and education to further develop your expertise.
  • Assist managers with formal onboarding and training programs for associates.
  • Assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates, without serving as a formal supervisor.
  • Take on keyholder responsibilities as needed.

What You Bring

  • 12th qualification or equivalent.
  • 3 years of retail experience.
  • Ability to communicate in English.
  • Basic computer skills, including Microsoft Office knowledge.
  • Ability to work evenings, weekends, and holidays as needed.
  • Ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods.

No relocation package will be provided.

NIKE, Inc. offers a team environment, access to Nike products and apparel, a compensation and benefits package, professional development opportunities, and a diverse and inclusive culture. NIKE, Inc. is an equal opportunity employer.

Our Hiring Game Plan

  1. Apply: Review job descriptions, departments, and teams to discover the right role.
  2. Meet a Recruiter or Take an Assessment: Retail applicants complete an interactive assessment with a chat and quizzes that takes approximately 10–20 minutes.
  3. Interview: Research the role, understand what Nike is looking for, and prepare for questions about your experience.

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