Junior Technician

Position Summary

Respond and attend to guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines.

Carry equipment such as tools and radios. Identify, locate, and operate shut-off valves for equipment and utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems to other shifts using approved communication programs and standards.

Display basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic and electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building systems.

Perform surface preparation, painting, minor drywall and wood trim repair, light bulb and air-conditioning filter replacement, and complete cleanup of painting or repair areas. Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, cosmetic items, extension cords, vacuum cleaners, internet devices, switches, outlets, and guestroom items. Program televisions and perform housekeeping and engineering-related inventory duties.

Use the Lockout/Tagout system before maintenance work. Perform repairs on interior and exterior landscaping and external landscaping sprinklers. Display basic computer skills, including entering air-handler schedules and making temperature changes.

Follow company, safety, and security policies and procedures. Report maintenance problems, safety hazards, accidents, and injuries; complete safety training and certifications; and properly store flammable materials. Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.

Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop positive working relationships, support team goals, and respond appropriately to employee concerns. Communicate clearly and professionally.

Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and heavier objects with assistance. Move up and down stairs, service ramps, and ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Use computers to enter and locate work-related information. Perform other reasonable job duties as requested.

Preferred Qualifications

• High school diploma or G.E.D. equivalent.
• Some experience in general maintenance and exterior and interior surface preparation and painting.
• Hotel engineering or maintenance experience is a plus.
• No supervisory experience required.

Required Qualifications

• Driver’s license.

Marriott International is an equal opportunity employer committed to inclusion and non-discrimination. W Hotels’ mission is to Ignite Curiosity, Expand Worlds, offering a culture focused on new experiences, innovation, and service.