IpTel - Technical Project Manager

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.

Your Role

• Responsible for end-to-end technical delivery of IMS projects, ensuring alignment with customer requirements, project scope, timelines, and quality standards.
• Define and execute IMS deployment, integration, and software upgrade strategies, considering network dependencies and solution compatibility.
• Support the Project Manager in project planning, resource management, and technical delivery coordination.
• Lead and coordinate IMS technical teams, ensuring effective task allocation, execution monitoring, and timely resolution of technical challenges.
• Prepare, review, and deliver technical documentation, including design documents, upgrade assessments, implementation procedures, and acceptance testing plans.
• Manage technical risks, identify potential issues, and implement mitigation and corrective actions.
• Act as the main technical point of contact for customers, internal stakeholders, R&D, and Product Management throughout the project lifecycle.
• Coordinate software upgrades, including maintenance window planning, network element sequencing, traffic migration, and execution readiness.
• Manage technical issues, including ticket prioritization, escalation, root cause analysis, and corrective and preventive actions.
• Ensure compliance with customer and internal technical processes, quality standards, and network intervention procedures.
• Drive continuous improvement initiatives, including process optimization, automation, and delivery efficiency.
• Provide regular technical project reporting, stakeholder communication, and successful project handover to Care teams.

Your Profile

• University degree in Telecommunications, Computer Science, Engineering, or a related technical field.
• Proven experience in IMS solutions, including deployment, integration, maintenance, and software upgrades.
• Strong technical knowledge of IMS architecture, network functions, and interfaces, including telecommunications protocols such as SIP and Diameter.
• Solid understanding of telecommunications network environments, software lifecycle management, and network integration processes.
• Experience in technical project delivery, including planning, resource coordination, risk management, and stakeholder engagement.
• Proven ability to lead and coordinate cross-functional technical teams in complex customer environments.
• Experience in troubleshooting, technical issue resolution, escalation management, and root cause analysis.
• Understanding of software upgrade methodologies, network dependencies, compatibility assessments, and maintenance window execution.
• Familiarity with Nokia IMS solutions and network elements is an advantage.
• Strong analytical, problem-solving, communication, interpersonal, and organizational skills.
• Fluency in English, both written and spoken.

What You’ll Love About Working Here

• Multicultural and inclusive team environment.
• Supportive atmosphere promoting work-life balance.
• Hybrid work.
• Career growth programs, training, and certifications in cutting-edge technologies.
• Exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. With nearly 60 years of heritage, Capgemini is a responsible and diverse group of 420,000 team members in more than 50 countries, delivering end-to-end services and solutions across strategy, technology, design, engineering, and business operations.