Mercedes-Benz Services Malaysia Sdn Bhd

Internal Controls and Regulatory Compliance, Assistant Manager

Mercedes-Benz Services Malaysia Sdn Bhd

Kuala Lumpur, Malaysia

Job Type Full-time
Experience Mid-level
Posted 1 month 1 week ago
Mid-level Level

Tasks

1. Business Controls Management

  • Plan, develop, and maintain Governance, Risk, and Compliance (GRC) processes, frameworks, and documentation.
  • Conduct analysis and assessments to identify and evaluate governance, risk, and compliance requirements.
  • Prepare and present GRC reports, dashboards, and management updates.
  • Monitor the implementation and effectiveness of business controls and risk mitigation measures.
  • Follow up on all GRC action items to ensure timely closure and appropriate documentation.
  • Escalate overdue actions, control deficiencies, and emerging risks to management.
  • Support stakeholders in addressing control gaps and strengthening governance practices.
  • Drive continuous improvement initiatives to enhance the overall control environment.

2. Internal Audit and Internal Controls

  • Support operational readiness activities for Corporate Audits and Risk Reviews.
  • Maintain audit trackers and publish local reports for identified audit findings and action items.
  • Monitor the timely completion of audit actions and escalate issues that may impact delivery timelines.
  • Plan, develop, and execute internal audits, including analysis, documentation, and reporting to management.
  • Conduct periodic internal risk assessments based on risks identified in Risk Review eBooklets and common Corporate Audit findings from other markets.
  • Perform hygiene checks on high-risk areas highlighted in previous audits, risk reviews, and eBooklets.
  • Carry out ad hoc reviews and investigations for identified risk areas and control weaknesses.
  • Support management in implementing corrective actions and strengthening internal control frameworks.

3. Process Management

  • Develop, maintain, and standardize process management templates, frameworks, and documentation.
  • Ensure consistency and compliance of process documentation across business functions.
  • Conduct training sessions and awareness programs on process management principles and governance requirements.
  • Promote employee understanding of process ownership, accountability, and best practices.
  • Monitor and review process adherence, effectiveness, and process maturity levels.
  • Prepare process governance reports and recommend improvement initiatives to enhance operational efficiency.

4. Compliance Office Support

  • Act as Deputy Anti-Money Laundering (AML) Officer and Deputy Data Protection Officer.
  • Support the implementation of AML and Data Compliance requirements in accordance with local regulations and Mercedes-Benz AG policies.
  • Assist in the assessment, monitoring, and management of Compliance risks across key compliance areas.
  • Support the implementation of mitigating controls, processes, and measures in line with applicable regulations and Compliance Measure Sets.
  • Monitor compliance-related processes and controls to ensure ongoing adherence to regulatory and internal requirements.
  • Prepare compliance monitoring reports, risk assessments, and management updates for relevant stakeholders.
  • Support training, awareness, and communication initiatives relating to Integrity and Compliance risk fields.
  • Support Compliance activities in Anti-Corruption, Anti-Money Laundering, Sanctions Compliance, Supplier Compliance Risk Management, and Data Compliance.

5. Regulatory Compliance

  • Monitor and interpret applicable laws, regulations, and regulatory guidelines to ensure ongoing compliance.
  • Develop, implement, and maintain regulatory compliance policies, procedures, and controls.
  • Conduct internal audits and risk assessments to identify compliance risks and recommend corrective actions.
  • Prepare, review, and submit regulatory reports, notifications, and required documentation to regulators.
  • Maintain accurate and up-to-date regulatory compliance records and documentation.
  • Develop and deliver training programs to educate employees on regulatory requirements and compliance best practices.
  • Monitor regulatory developments and update internal policies and procedures accordingly.
  • Collaborate with cross-functional teams to address regulatory matters and ensure integrated compliance efforts across the organization.

Qualifications

Education and work experience

  • Education in Finance, Business Administration, or Communication.
  • Experience in Internal Audit, Internal Controls, Compliance, Business Operations, or Communication.
  • Industry experience in Financial Services, Banking, or Consulting.
  • Project Management experience is an additional advantage.
  • Cross-cultural experience is very important due to the international team.
  • Ideally at least 3 years of experience in the mentioned working environments.

Critical and soft skills

  • Strong analytical and problem-solving skills, with the ability to think creatively.
  • Ability to work independently with minimal supervision.
  • Team player with excellent interpersonal skills.
  • Focus on punctuality and strictness, keeping timelines and budgets.
  • Excellent oral and written communication skills.
  • Ability to handle multiple initiatives at once and work under tight deadlines with attention to detail.
  • Ability to understand IT and business processes.

Competencies

  • Excellent project and process management skills.
  • MS Office, PowerPoint, and AI tools.
  • Fluent spoken and written English; Bahasa Malaysia, Cantonese, Mandarin, and other languages are advantageous.
  • Quick and strong learning ability.

Benefits

  • Mobile phone for employees.
  • Possible health benefits.
  • Discounts for employees.
  • Possible employee events.
  • Good public transport.

Contact

Mercedes-Benz Services Malaysia Sdn Bhd
Taman Perindustrian, 16A, 47180 Puchong

Anuj Kandpal
Email: anuj.kandpal@mercedes-benz.com

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