Intern SOC Technical Quality Coordinator (Senai)
Mercedes-Benz Malaysia Sdn. Bhd.Senai, Jalan Kargo 9, Malaysia (On-site)
About the Role
Mercedes-Benz Group AG is one of the world’s leading automotive companies, delivering premium and luxury vehicles and services globally. Global Service & Parts manages the worldwide After-Sales Service & Parts business. Mercedes-Benz Parts Logistics Asia Pacific operates a Regional Logistics Centre in Senai, Johor, serving as a key distribution hub for spare parts and accessories across 24 Asia Pacific countries.
As an Intern, Technical Quality Control, you will support the Technical Quality team in daily operations, quality coordination activities, and technical documentation, while gaining hands-on exposure to automotive parts logistics and quality management processes.
Key Tasks & Responsibilities
- Assist the Technical Quality team in daily quality-related operations to ensure compliance with established quality standards.
- Support the team in handling quality inquiries, documentation, and basic follow-ups with internal stakeholders.
- Assist in parts verification activities and provide administrative or technical support during warehouse inspections.
- Support the preparation of quality reports, trackers, and presentations for internal use.
- Assist in customer escalation cases by compiling information, photos, and supporting documents for review.
- Support packaging improvement initiatives, including data collection and observations.
- Assist with PSL parts return processes, including data entry and coordination.
- Assist in technical evaluations and investigations by preparing documentation and basic analysis.
- Support process improvement initiatives by collecting data, mapping workflows, and identifying gaps for review by the team.
- Perform other ad-hoc support tasks related to Technical Quality operations as assigned.
Qualifications
- Currently pursuing or recently completed a Diploma or Bachelor’s Degree in Supply Chain Management, Logistics, Engineering, Business Administration, Quality, or a related discipline.
- Basic knowledge or strong interest in automotive parts, logistics, or quality management.
- Proficient in Microsoft Office, including Excel, PowerPoint, and Word.
- Willingness to learn technical systems and quality processes.
- Good communication and interpersonal skills.
- Able to work well individually and as part of a team.
- Good command of spoken and written English.
- Detail-oriented, organized, and responsible.
- Prior internship or exposure to logistics, warehouse, or quality operations is advantageous but not mandatory.
What You Will Gain
- Hands-on exposure to automotive parts quality and logistics operations.
- Opportunity to learn technical quality processes in a regional logistics environment.
- Experience working in a multinational and collaborative team.
- Development of professional, technical, and communication skills.
Benefits
- Events for employees
- Discounts for employees
- Possible health benefits
- Mobile phone for employees
Contact
Mercedes-Benz Malaysia Sdn. Bhd.
Jalan Kargo 9
81400 Senai
E-Mail: hr_malaysia@mercedes-benz.com