Your role
As an Integration Engineer, you will be responsible for designing, developing, operating, and improving ServiceNow integrations with a wide range of enterprise systems, partner platforms, monitoring tools, and OSS/BSS applications. This role is central to creating a connected and automated operational ecosystem, with a primary focus on leveraging APIs, Integration Hub, and MID Servers to ensure seamless data exchange and process orchestration.
Key responsibilities
- Integration Development
- Platform Operation
- Onboarding & Support
- Security Implementation
- Monitoring & Documentation
Your profile
Required:
- Experience with a strong focus on ServiceNow Integration Hub and platform integration.
- Hands-on expertise in REST APIs, TMF Open APIs, SOAP web services, Scripted REST APIs, and transform maps.
- Proven experience with MID Server installation, configuration, troubleshooting, and operational support.
- Understanding of API security, including OAuth 2.0, mutual TLS, SSL certificates, and token management.
- JavaScript scripting skills on the ServiceNow platform.
- Experience in telecom, OSS/BSS, or service assurance environment and network engineering.
- Basic networking knowledge including DNS, proxy, firewall, and connectivity troubleshooting.
Preferred certifications: ServiceNow Certified Application Developer (CAD), ServiceNow Micro-Certification – Integration Hub, ITIL 4 Foundation, and certifications in API Management, Cloud Integration, or Networking.
Capgemini offers access to digital learning platforms and active employee networks promoting diversity, equity, and inclusion. All roles require a level of security clearance, including BPSS, Security Clearance, or Developed Vetting.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner delivering services and solutions across strategy, technology, design, engineering, and business operations. The group has over 420,000 team members in more than 50 countries.