Floor Manager (Commercial Coach) – 40hrs – Selfridges London

Become a Part of the Nike Selfridges Team

Do you know what we are missing to create the best retail team on the globe? Someone like you!

In NIKE Retail Stores, a department manager is called a “Coach.” As a Coach, you will use your expertise in exceptional consumer service to deliver a premium brand experience, lead and motivate employees, manage daily business to reach sales targets, improve areas based on consumer feedback, support NIKE initiatives, ensure compliance with NIKE standards and cooperate with business partners across stores and headquarters.

Commercial Coach responsibilities

• Lead a team delivering efficient product receiving, inventory accuracy and visual presentation standards.
• Ensure smooth inventory processes so the sales floor is full, presentable and aligned with brand standards.
• Work with department leads overseeing product receiving and visual presentation while managing the overall product journey in store.
• Take responsibility for monthly initiative launches.
• Use reporting tools to make effective commercial decisions.
• Achieve accurate inventory to fulfil digital orders.

What you get

• Attractive salary that evolves with the market and experience.
• Opportunity to receive monthly bonus payments.
• Online and in-store employee discounts.
• Benefits package, pension and share scheme.
• Development and career opportunities.
• Regular leadership, sales and product training.
• A dynamic environment valuing diversity, equity and inclusion.
• Staff dress, sports activities and opportunities to participate in unique NIKE moments.

What you bring

• A passion for NIKE and/or love of sport.
• Experience in retail and/or leadership positions.
• Very good written and spoken English.
• Experience and competency in exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong communication skills.
• Flexibility to work shifts and weekends.

NIKE, Inc. is an equal opportunity employer. Qualified applicants receive consideration without regard to protected characteristics.