FLOOR MANAGER - BIRMINGHAM NEW STORE OPENING - RESORTS WORLD

Floor Manager | adidas | New Store Opening | Resorts World Birmingham

Join adidas and be part of an exciting new chapter. We are opening a brand-new store at Resorts World Birmingham and are looking for an ambitious Floor Manager to help bring our vision to life.

This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and is committed to creating an exceptional consumer experience. As a key member of the store leadership team, you'll play a critical role in driving performance, inspiring your team, and delivering operational excellence from day one.

What you'll do

• Lead and inspire a team of retail professionals to deliver against sales and KPI targets
• Create an exceptional in-store experience by coaching your team to deliver outstanding customer service
• Lead from the front on the shop floor, acting as a role model for service, selling, and brand excellence
• Use commercial insight and performance data to make decisions that improve sales, productivity, and operational efficiency
• Coordinate daily floor operations, ensuring the right balance between customer service and operational execution
• Support product availability by working closely with stockroom teams to maximise replenishment and reduce missed sales opportunities
• Drive flawless execution of visual merchandising standards, campaigns, and in-store communication
• Coach, develop, and motivate team members to unlock their potential and build confidence
• Support recruitment, onboarding, and ongoing training initiatives across the store
• Ensure all operational, cash handling, health & safety, and loss prevention procedures are followed
• Step into Assistant Store Manager responsibilities when required and support the wider leadership team
• Foster a positive, energetic team culture that reflects the adidas values and inspires high performance

Who you are

• An experienced retail supervisor, team leader, or floor manager with a passion for consumer experience
• A confident people leader who enjoys coaching, developing, and motivating others
• Commercially aware with a strong understanding of retail performance indicators and sales drivers
• Passionate about sports, fashion, and the adidas brand
• A proactive problem-solver who can adapt quickly in a fast-moving retail environment
• Energised by working on the shop floor and connecting with consumers and teammates
• Organised, resilient, and committed to delivering operational excellence
• A strong communicator who leads through positivity, collaboration, and example

Why join adidas?

• Competitive salary and annual bonus opportunity
• Generous employee discount on adidas products
• Career development and progression opportunities within a global sports brand
• A culture that celebrates individuality, teamwork, and innovation
• Access to learning and development programmes designed to help you grow
• The opportunity to play a key leadership role in a brand-new store opening

At adidas, we foster an athlete's mindset through courage, ownership, innovation, teamplay, integrity, and respect. We are committed to diversity, equity, and inclusion and to building a culture where employees feel a sense of belonging.