Flagship Generalist, Women's Department (12 Hours) - adidas LDN Flagship Store, Oxford St, London

Purpose & Overall Relevance for the Organization

• Maintain a highly impactful, brand-oriented consumer experience within the adidas LDN Flagship store.
• Assist with the end-to-end service experience for all consumers within the designated consumer touchpoint, supporting the elements that provide a one-of-a-kind experience for Flagship and Creators Club consumers.
• Be the first contact a consumer meets within the designated consumer touchpoint, using knowledge and experience of products, features, benefits, competitors and the future marketplace to drive brand engagement, consumer centricity and Flagship KPIs.
• Aid a culture of consumer centricity within the designated consumer touchpoint.

Winning Culture

At adidas, we have a winning culture. We foster the athlete’s mindset through behaviors that enable and develop our people and are at the core of our unique company culture.

• Courage: Speak up when you see an opportunity; step up when you see a need.
• Ownership: Pick up the ball. Be proactive, take responsibility and follow through.
• Innovation: Elevate to win. Be curious, test and learn new and better ways of doing things.
• Teamplay: Win together. Work collaboratively and cultivate a shared mindset.
• Integrity: Play by the rules. Hold yourself and others accountable to company standards.
• Respect: Value all players. Display empathy, be inclusive and show dignity to all.

Diversity, Equity & Inclusion

At adidas, we believe that embedding diversity, equity and inclusion into our culture and talent processes gives employees a sense of belonging and provides a competitive advantage. By recruiting and developing people who reflect the diversity of consumers and communities, adidas fosters an inclusive culture that authentically connects the brand with consumers.