Flagship Floor Manager - Basement (FTC, 9 months) adidas LDN Flagship Store, Oxford St.

Purpose & Overall Relevance for the Organization

• Provide a high-quality HR business partnership to the Brand Flagship Store management team and Retail Back Office functions.
• Partner with the Brand Flagship Store management team to ensure they have the tools to manage and develop teams in accordance with HR policies, processes, and employment legislation.
• Build and maintain close working relationships with the Brand Flagship Store management team to ensure HR initiatives, standards, and procedures are understood and implemented.
• Assist the Retail London HR Manager with additional duties within the role’s responsibility to support the London district.

Key Responsibilities

• Provide a trusted and confidential business partner service to Brand Flagship Store line managers, advising on performance management, disciplinary matters, grievances, and appeals.
• Support line managers on absence-related topics, including long-term sickness, maternity, paternity, parental leave, and flexible working requests.
• Manage in-store capability issues, including performance improvement plans, using a structured, consistent, and fair approach.
• Manage in-store Fairplay investigations and complaints through to satisfactory conclusion.
• Liaise with the legal team on complex HR issues and keep current with employment-law changes affecting the company and its employees.
• Support the Retail HR Manager, District Director, and Profit Protection team in reducing costs related to retention, absence, employee discount abuse, and recurring employee-relations issues through data analysis and action planning.
• Support people-related strategies, processes, policies, and directives.
• Support Talent Acquisition and the HR Manager with timely recruitment, including interviews, assessment days, and shortlisting.
• Partner with managers and People Development to identify top talent, use succession-planning tools, and establish personal development plans.
• Train and support line managers on people-related topics to ensure competence and compliance.
• Conduct in-store mini-audits to address consistency and compliance issues.
• Promote business communication platforms and ensure regular store and business updates.
• Support recognition and people-engagement activities and events.
• Collaborate with the North Europe HR team and internal partners, external agencies, and authorities when appropriate.
• Identify and communicate in-store needs and best practices to Retail Training and the Retail HR Manager.

Authorities

• Manage personal expenses in line with company travel and expense policy.

Key Relationships

Retail HR Manager, North Europe HR team, District Director, District Managers, Retail Store Management and Team, Retail Back Office, Retail Training Manager, Legal, Finance, Profit Protection, Health and Safety Coordinators, Wellness, IT, and external recruitment and legal providers.

Knowledge, Skills and Abilities

• Full knowledge of employment legislation.
• Experience with Excel, Word, PowerPoint, and SAP HR.
• Preferably HR or retail management experience and/or CIPD qualification or study toward it.
• Customer-oriented with strong interpersonal skills.
• Strong written and verbal communication skills.
• Team player able to direct, motivate, and develop store teams.
• Excellent organisation and problem-solving skills.
• Strong presentation skills.

Required Education and Experience

• HR and training experience, ideally in a retail or multisite environment.
• Proven experience handling complex HR employee-relations issues.
• Project management experience.
• Excellent knowledge of employment law.
• Proven training and coaching experience.
• Full clean driving licence.

Adidas Culture

Adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion and aims to create a culture where employees and communities feel a sense of belonging.