EE China Issue Resolution Team Speaker

Mercedes-Benz Group China Ltd.

Mercedes-Benz Group China Ltd., Beijing (Hybrid)

Job Type Full-time

Experience 3+ years

Posted 3 weeks 6 days ago

Hybrid 3+ years Level

Job Description

Act as the EE China Issue Speaker for MG3x components and lead the EE System China Issue Resolution Team (CIRT).

Coordinate and drive field issue analyses, ensuring alignment on target versus actual deviations and consolidating topics discussed within the CIRT.
Organize and facilitate regular CIRT meetings, prioritize topics according to the China Sensor Round (CSR), and coordinate cross-functional root cause investigations.
Lead issue resolution activities within CIRT according to the field action plan, define and assign issue resolution actions, clarify ownership, and ensure effective execution and documentation in the corresponding documentation systems.
Collect and track implementation timelines, monitor the effectiveness of corrective measures from R&D, production, and aftersales organizations, and maintain transparent reporting of issue resolution status.
Ensure lessons learned are systematically captured, documented, and transferred to future China projects and products.
Represent EE topics in quality committees, including CSR, CQB, and QGP China, providing updates, sharing information, requesting support, and driving decision-making when required.
Serve as the primary interface to global PF Teams and AETs, coordinating issue handling and ensuring effective collaboration between CIRT and global stakeholders.
Define and continuously improve the EE CIRT collaboration framework, with a particular focus on working processes and interfaces with BBAC counterparts.

Tasks

Lead the CIRT team and coordinate the analysis and issue resolution process.
Optimize the CIRT process for effectiveness and related processes.
Interface with the QM-Hub as the main contact for field topics and maintain regular exchange.
Cooperate closely with line functions regarding issue resolution status and create transparency.
Propose countermeasures and next steps for issue resolution.
Document CIRT topics in the relevant systems and reports.
Coordinate regularly with German PF Teams.
Lead regular CIRT meetings.
Define, maintain, and adapt CIRT KPIs.

Qualifications

Education: Bachelor’s or master’s degree in engineering is required.

Experience: Minimum of 3 years’ automotive industry or comparable experience; quality and manufacturing experience is preferred.

Expertise: EE-component development or quality area.

Specific knowledge: Self-discipline, adaptability, sense of responsibility, good English language skills, and strong written and oral communication skills. German language skills are beneficial. Willingness to travel regularly is required. Interpersonal, organizational, and problem-solving skills, team orientation, and computer competency, including MS Office applications, are necessary.