NIKE, Inc.

Director, Retail Stores AGS (South) (m/f/d)

NIKE, Inc.

Germany Mid, South, Austria and Switzerland (Hybrid)

Job Type Full-time
Experience Director
Posted 3 hours 26 minutes ago
Hybrid Director Level

Become a part of the NIKE, Inc. team. NIKE, Inc. does more than outfit the world’s best athletes; it is a place to explore potential, obliterate boundaries and push out the edges of what can be.

Who You Will Work With

The Director, Retail Stores AGS (South) will lead a team of Senior Retail (Area) Managers overseeing Nike Value Stores across Germany Mid, South, Austria and Switzerland, and report directly to the Senior Director, Retail Stores AGS. The role partners with AGS Retail Leadership teams and cross-functional business partners including Retail Operations & Services, Planning, Loss Prevention, Marketing, Merchandising and People Solutions.

Who We Are Looking For

The Director of Retail Stores leads, coaches and supports the Senior Retail Manager population and their teams, ensuring business objectives are achieved and customers receive an exceptional store experience. The role connects EMEA-wide initiatives with field execution, champions best practices and integrates local market needs into global and EMEA strategies.

Successful candidates will have:

  • Extensive retail field leadership experience and strong knowledge of remote team management, product assortment, retail financials, inventory management, supply chain logistics, loss prevention, consumer market intelligence, customer service and operational standards.
  • Strong retail business acumen and the ability to identify strategic drivers that deliver commercial results and improve store performance.
  • Proven ability to lead, coach and inspire high-performing teams remotely.
  • Ability to connect business strategy with consumer needs and translate insights into clear priorities and field execution.
  • Exceptional communication, influencing and business storytelling skills.
  • Strong cross-functional leadership skills and the ability to connect headquarters with field teams.

This is a field-based role requiring regular business travel to stores across the assigned geography, with flexibility regarding work location.

What You Will Work On

Business

  • Analyze financial, labor and weekly trade data to identify profitability, budget and performance opportunities.
  • Partner cross-functionally to improve sub-league performance and ensure the commercial calendar is locally relevant and impactful.
  • Drive Nike Direct strategy across the field and maintain a full view of Nike-owned stores, including openings, closures, refits and real estate opportunities.
  • Where relevant under the local legal framework, act as a stakeholder in labor-relations matters.

Service & Selling

  • Build consistent understanding of Nike service and selling expectations across the region.
  • Review regional post-purchase survey data and support improvements in service and selling culture.

Talent & Culture

  • Lead, coach and develop Senior Retail Managers across hiring, onboarding and performance excellence.
  • Identify regional skills gaps and partner cross-functionally on training programs.
  • Ensure career pathing and talent-development processes are followed.

Operational Excellence

  • Ensure Retail Operations & Services initiatives are adopted across the region.
  • Review store standards, process reports and operational excellence reviews to identify trends, gaps and risks.
  • Ensure operational KPIs, including SSP, Ops Health dashboards, shrink and loss prevention, are met.

Brand

  • Maintain Nike brand standards in stores.

Posting will end on November 17th. NIKE, Inc. offers a total rewards package, a casual work environment, a diverse and inclusive culture and opportunities for professional development. NIKE, Inc. is an equal opportunity employer.

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