Purpose and Overall Relevance to the Organization
Lead the Order Fulfillment function in Brazil, ensuring excellence in order book management, product availability and inventory productivity, with a strong focus on key performance indicators such as COTA, service level and inventory turnover. This role connects global and regional Supply Chain priorities with the needs of the Brazilian market, promoting collaboration with Sales, Marketing, Finance, Product Supply and other strategic functions to support commercial execution and Net Sales targets.
Reporting to the Senior Director Supply Chain Management, this position will play a critical role in defining the long-term vision of the function, transforming fulfillment processes and building an operation capable of supporting future business growth.
Key Responsibilities
- Define and lead the end-to-end Order Fulfillment strategy, from purchasing and product availability planning through order book management, inventory allocation and delivery across all channels.
- Ensure product availability and inventory productivity by balancing supply and demand, reducing stock-outs, excess inventory and obsolescence, and maximizing use of company inventory.
- Lead strategic order book management, establishing processes, governance and performance indicators that ensure accuracy, visibility, prioritization and execution discipline.
- Monitor and drive performance indicators including availability, COTA, service level, inventory turnover, stock coverage, inventory aging and order fulfillment performance.
- Act as the primary Supply Chain partner for the commercial organization, connecting Sales, Marketing, Finance, Customer Service, Product Supply, Inbound and other functions involved in business execution.
- Ensure alignment between demand, availability and commercial priorities, influencing decisions related to purchasing, allocation, distribution and inventory deployment across channels.
- Ensure operational readiness for product launches, campaigns and peak-demand periods, including the 2026 FIFA World Cup.
- Anticipate product availability and inventory risks and opportunities, providing scenarios, recommendations and contingency plans to senior leadership.
- Represent Order Fulfillment in local, regional and global forums and influence strategic decisions in a matrix organization.
- Lead transformation, digitalization and automation initiatives, simplifying processes and increasing data visibility.
- Strengthen cross-functional governance and accountability.
- Build a scalable and resilient operation capable of responding to demand fluctuations, supply constraints and changing market conditions.
- Lead and develop the Order Fulfillment team, promoting high performance, collaboration, business acumen, continuous improvement and data-driven decision-making.
Key Relationships
Internal stakeholders include Sales and Wholesale, Retail and other commercial channels, Marketing, Finance, Demand Planning, Product Supply, Inbound and Logistics, Customer Service, Information Technology and Human Resources. Strategic interfaces include local and regional Supply Chain Management leadership, regional and global Order Fulfillment and Product Supply teams, market commercial and finance leadership, and stakeholders responsible for demand planning, product availability, launches and channel execution.
Knowledge, Skills and Capabilities
- Deep expertise in Order Fulfillment, inventory management, order book management and Supply Chain planning.
- Strong end-to-end understanding of Supply Chain and the impact of fulfillment decisions on commercial and financial results.
- Advanced analytical capabilities and ability to translate complex data into actionable recommendations.
- Experience managing availability, service level, COTA, inventory coverage, turnover, aging and inventory productivity indicators.
- Strong influencing, negotiation and stakeholder management skills within matrix organizations.
- Strategic mindset combined with strong execution, results orientation and problem-solving capabilities.
- Ability to lead transformation, digitalization, automation and continuous improvement initiatives.
- Executive communication and people leadership skills.
- Adaptability in dynamic, complex and rapidly changing environments.
Minimum Qualifications and Experience
- Bachelor’s degree in Business Administration, Engineering, Logistics, Economics or a related field.
- Minimum 10 years of professional experience in Supply Chain, with significant exposure to Order Fulfillment, planning, inventory management, Product Supply or related areas.
- Solid experience in leadership roles, including management and development of teams and/or senior specialist professionals.
- Experience defining and implementing Supply Chain strategies and leading process transformation initiatives.
- Proven experience managing and influencing senior stakeholders in complex and matrixed organizations.
- Experience connecting Supply Chain, planning and commercial functions.
- Advanced or fluent English.
Preferred Qualifications
- Postgraduate degree or MBA in Supply Chain, Operations, Logistics, Business Administration or a related field.
- Experience in retail, fashion, sporting goods, consumer goods or omnichannel operations.
- Experience working within multinational organizations.
- Knowledge of planning tools, order management systems, ERP platforms, data analytics and performance visualization tools.
- Intermediate or advanced Spanish.
Culture
At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity and respect. The company emphasizes diversity, equity and inclusion as part of its culture and talent processes.