HEINEKEN USA Inc.

Director External Communications

HEINEKEN USA Inc.

White Plains, New York, United States

Salary $175,000 - $190,000 + Annual Bonus
Experience Senior
Posted 3 weeks 2 days ago
Senior Level

About Us

HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International N.V., the world's most international brewer. Key brands imported into the U.S. are Heineken®, Heineken® 0.0, the Dos Equis Franchise, and the Tecate Franchise.

About the Role

Lead HEINEKEN USA’s external communications function in a way that builds cultural relevance for its brands, strengthens corporate reputation, and protects the company during moments of heightened scrutiny. The role is approximately 60% focused on Integrated Brand Communications and 40% on Corporate Communications, Reputation, Executive Thought Leadership, and Crisis & Issues Management.

Key Responsibilities

  • Develop and lead HEINEKEN USA’s external communications strategy across Brand and Corporate Communications.
  • Lead Brand PR strategy across HEINEKEN USA’s portfolio, managing agency partners and working with Global Brand PR teams.
  • Partner with Marketing and Brand teams to shape earned-first communications strategies around priority brands, innovations, partnerships, sponsorships, premium experiences, and cultural activations.
  • Lead proactive Corporate Communications and reputation strategy.
  • Own the annual reputation research process and translate findings into a strategic roadmap.
  • Develop and manage executive thought leadership strategies for senior leaders.
  • Advise the CEO, CMO, Chief Corporate Affairs Officer, and other senior leaders on reputational issues and media engagement.
  • Lead Crisis & Issues Communications, including preparedness, scenario planning, response strategy, messaging, coordination, and media response.
  • Serve as a key company spokesperson and oversee executive messaging and media preparation.
  • Mentor and develop External Communications team members.
  • Manage external PR agencies and communications partners, including budgets, performance, measurement, and KPIs.
  • Maintain relationships with key media, industry organizations, and external stakeholders.

Basic Qualifications and Requirements

  • Experience developing earned communications strategies for consumer brands and culturally relevant campaigns.
  • Strong media relationships and experience with consumer, business, marketing, and/or trade media.
  • Experience managing crisis and reputational issues.
  • Experience providing strategic communications counsel to senior executives.
  • Experience leading teams, agencies, and complex cross-functional programs.
  • Exceptional written and verbal communications skills.
  • Bachelor’s Degree.

Preferred Qualifications

Mix of agency and corporate CPG experience preferred.

Compensation and Benefits

Base Salary Range: $175,000 - $190,000 + Annual Bonus

  • Medical, dental, and vision benefits
  • Matching 401k plan
  • 20 days paid vacation and unlimited wellness days
  • $200 monthly beverage allowance

HEINEKEN USA is an equal opportunity employer. This position is not available for visa sponsorship and does not provide relocation assistance.

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