Deputy Store Manager - Tubatse Crossing Limpopo

Purpose and overall relevance for the organization

Ensures that overall sales and profitability goals for the store are met. Provides training to associates, assists the store manager with staff development and succession planning, and oversees daily store operations in compliance with adidas retail policies and procedures.

Key responsibilities

• Support the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity.
• Evaluate employee performance, identify talent and training needs, and support staff development.
• Manage employee relations matters and ensure timely, consistent handling of employee concerns and policy compliance.
• Complete or assist with documentation for applicants, new hires, and payroll.
• Use customer service, training, educational tools, and communication to develop staff in line with adidas retail goals.
• Maintain personnel files and confidentiality of adidas retail operating information.
• Ensure adherence to company systems, procedures, legal statutes, safety guidelines, and visual presentation standards.
• Implement security procedures, including shrinkage control and safety inspections.
• Assist with merchandising, advertising, and promotional programs.
• Resolve customer complaints and help maintain inventory levels by communicating product overages and shortages.
• Assist with planning, organizing, controlling, and auditing store operations.
• Perform other duties as assigned.

Knowledge, skills and abilities

• Ability to read and interpret safety rules, operating instructions, procedure manuals, and other documents.
• Ability to write routine reports and correspondence and communicate effectively in English.
• Ability to calculate discounts, interest, commissions, and percentages.
• Proficiency with Microsoft Word, Excel, Outlook, and point-of-sale systems.
• Good judgment, decision-making, presentation, communication, and supervisory skills.
• Ability to attend work in a regular and predictable manner.

Key relationships

Consumers, peers, key retail support functions, marketing activations, visual merchandising, operations, vendors, and support functions.

Minimum qualifications

• Matric Certificate.
• Minimum 2 years of experience in a leadership role.
• 4+ years of retail experience.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.